We Never Give Up
Towing & Roadside Services
From a flat tyre to a total write-off, our team is trained, equipped, and ready to respond.
Emergency Towing
Stranded with a breakdown or collision? Our fleet operates 24/7 across the greater Brisbane region. We respond within 45 minutes guaranteed, with flatbed trucks that protect your vehicle during transport.
Roadside Assistance
Flat battery, locked keys, flat tyre, or out of fuel? Our roadside technicians arrive equipped to solve the most common issues on the spot — so you can get back on the road without a tow.
Accident Recovery
In the unfortunate event of a crash, we coordinate with insurers, police, and repair centres on your behalf. We handle vehicle recovery, storage, and can even arrange a replacement vehicle.
How Assistance Works
Call or Tap
Dial our 24/7 hotline or tap the emergency button on our website. Provide your location and situation.
We Dispatch
Our nearest available truck or technician is dispatched immediately with real-time ETA updates sent to your phone.
Arrival & Assist
Our uniformed technician arrives, assesses the situation, and either fixes it roadside or loads your vehicle safely.
Follow-Up Care
We deliver your vehicle to our workshop, your preferred mechanic, or your home. Full photographic condition report provided.
Greater Brisbane & Beyond
Our tow trucks and roadside technicians cover the entire Brisbane metropolitan area and surrounding regions. For breakdowns outside our standard zone, we coordinate with trusted partner networks so you are never truly stranded.
Emergency? We Are One Call Away.
Our dispatch centre is staffed around the clock. No automated queues. A real person answers every call, every time.
Average answer time: under 15 seconds. Average dispatch time: under 5 minutes.
Roadside Assistance FAQ
Our average response time across the Brisbane metro area is 35–45 minutes. Outer suburbs and regional areas may take up to 90 minutes depending on traffic and distance. You will receive live ETA updates once a truck is dispatched.
Peace of Mind, Included.
Every vehicle from CGS Online Car Yard comes with 12 months of complimentary roadside assistance and towing. Because the best car deal is one that keeps looking after you.